Problem Solving and Decision Making

 

If you are tired of applying dead-end solutions to recurring problems in your company, this two-day workshop should help you

reconstruct your efforts and learn new ways to approach problem-solving, and develop practical ways to solve some of your most
pressing problems and reach win-win decisions.
 
  Learning Styles
  Making Win-Win Decisions
  Problem Solving Defined
  The Problem-Solving Model
 
Phase One: Problem Identification
 
Phase Two: Decision Makin
 
Phase Three: Planning and Organizing
  A Problem-Solving Toolkit
  The Problem-Solving Process
  Fishbone Analysis
  Gradients of Agreement
  Facts vs. Information
  Decision-Making Traps
  Implementation
  Types of Decisions
  A Personal Action Plan
     

问题的解决与决策

 

如果您已厌倦了对公司里的反复性问题所采取的死胡同的解决方法 , 此两天的课程将重建您的信心并

学会新方式解决问题 , 使您掌握实效性的方法来处理您当前最紧迫的问题 , 以此达到互利互惠的目
的 .

学习的模式

 
  作出双赢的决策
  定义问题解决
  问题解决的实例
   
阶段一 : 问题的确定
   
阶段二 : 政策制定
   
阶段三 : 计划和组织
  问题解决的辅助工具
  问题解决的过程
  Fishbone Analysis
  Gradients of Agreement
  现象 vs. 信息
  政策制定的失误
  政策制定的完成
  决策的种类
  个人行动计划