Overcoming Objections: Nailing the Sale |
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If you are like most sales professionals you are always looking for ways to overcome customer objections and close the sale. This |
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| workshop will help you plan, prepare and execute proposals and presentations that address customer concerns, reduce the number | |||
| of objections you encounter and improve your batting average at closing the sale. | |||
| Introduction and Course Overview | |||
| Credibility | |||
| Your Competition | |||
| Critical Communication Skills | |||
| Listening | |||
| Listening for Accuracy | |||
| Powerful Questions | |||
| Observing | |||
| Customer Service Complaints | |||
| Overcoming Objections | |||
| How Can Teamwork Help Me? | |||
| Why Work as a Team? | |||
| Pricing Issues | |||
| Handling other Objections | |||
| Buying Signals | |||
| Closing the Sale | |||
| Closing Techniques | |||
| Top Fifteen Activities That Make You Successful at Closing the Sale | |||
打败抗拒 : 获取销售成功 |
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| 绝大多数的销售员都在不断的寻找抵抗顾客反对情绪以获得销售成功。本课程将教授您如何策划 , 准备和执行计 | |||
| 划项目 ,认清顾客所关注的问题以减少您可能面对拒绝的次数和改善您的销售业绩。 | |||
| 课程概况介绍 | |||
| 信任度 | |||
| 您的竞争对手 | |||
| 关键的沟通技巧 | |||
| 倾听 | |||
| 为获取准确的信息而听 | |||
| 具建设性的问题 | |||
| 观察周围环境 | |||
| 顾客服务投诉 | |||
| 打败抗拒 | |||
| 团队合作怎样协助我 ? | |||
| 为什么选择团队合作 | |||
| 销售价格问题 | |||
| 处理其他抗拒现象 | |||
| 利用各种潜在的信号 | |||
| 获取销售成功 | |||
| 成功的技巧 | |||
| 15 项促使您获取销售成功的活动 | |||