Business Soft Skills Course List |
商业软性技巧课程一览表 |
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| "He who knows others is clever; he who knows himself is enlightened." |
| 知人者智，自知者明 – Lao Zi |
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| The HR Training Library 人力资源管理培训总汇 |
| Anger Management 管理愤怒 |
| Understanding Anger 了解愤怒 |
| Change Management 转换管理 |
| Change and How to Deal With It 变动及如何应对变动 |
| Coaching and Mentoring 培训与指导 |
| Mentoring for Success 为成功而设的辅导 |
| Conducting Effective Performance Reviews 举行有效的工作考核 |
| Conflict Resolution in the Workplace 解决工作场所冲突的方案 |
| Customer Service Training 客服训练: |
| Managing Customer Service 客服的处理 |
| Hiring Smart 聪名地聘用智者 |
| Behavioral Interviewing Techniques 面试行为技巧 |
| Maintaining an Effective Workplace 保持有效率的工作环境 |
| Orientation Handbook 取向手册: |
| Getting Employees Off to a Good Start 让员工有个好的开始 |
| People Skills 人事技巧: |
| The Emotional Intelligence Edge 情感智力边缘 |
| Performance Management 性能管理: |
| Managing Employee Performance 雇员表现的处理 |
| Problem Solving & Decision Making 解决问题和制定政策: |
| Creative Team Problem-Solving 创造性的问题解决队伍 |
| Stress Management Training 压力处理训练 |
| Teamwork 团队合作 |
| Building Better Teams 组建更好的团队 |
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| Career Development 职业培训 |
| Advanced Writing Skills 高级写作技能 |
| Building Self-esteem and Assertiveness Skills 建立自尊果断的技能 |
| Business Etiquette 商业礼节: |
| Gaining that Extra Edge 掌握额外技能 |
| Business Writing that Works 高效的商业写作技能 |
| Communication Strategies 沟通战略 |
| Conflict Resolution 冲突的解决方案: |
| Dealing with Difficult People 与难缠的人打交道的技巧 |
| Customer Service Training 客服培训: |
| Critical Elements of Customer Service 客服的重要元素 |
| Public Speaking 当众演讲 |
| Presentation Survival School 演讲技能培训 |
| Speaking Under Pressure 在压力下的演讲 |
| Skills for the Administrative Assistant 行政助理技巧 |
| Speakeasy Public Speaking Workshop 收放自如的公开演讲 |
| The Minute Taker's Workshop 会议记录员培训 |
| Time Management 时间安排: |
| Get Organized for Peak Performance 为巅峰作准备 |
| Writing Reports and Proposals 写报告和提案 |
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| Manager's Training Library 职业经理人培训总汇 |
| Budgets and Managing Money 预算和财政管理 |
| Business Leadership 企业领导 |
| Becoming Management Material 企业领导素质 |
| Becoming Leadership Material 企业领导素质培训 |
| Coaching 培训 |
| Optimizing Performance 优选表现 |
| Delegation 代表团 |
| The Art of Delegating Effectively 高效委托技巧 |
| Human Resources Training 人力资源培训 |
| HR for the Non HR Manager 给非人事经理的人力资源 |
| Financial Management Training 财政管理培训: |
| Finance for the Non-Financial Manager 给非财政经理的财务 |
| Inventory Management 库存管理 |
| Inventory and Warehouse Management 库货管理细节培训 |
| Marketing and Sales 市场营销 |
| Meeting Management 会议管理 |
| Motivation Training 动机培训 |
| Motivating Your Workforce 激发员工的动力 |
| Negotiating for Results 进行有成效的谈判 |
| Project Management Training 项目管理培训: |
| Understanding Project Management 熟悉项目管理 |
| Project Management 项目管理 |
| PMP Prep Class--- – (Delivered by a PMP) PMP 预备课程 |
| Supervisor Training 监督员培训: |
| The ABC's of Supervising Others 监督员基本准则 |
| Team Building 团队建设 |
| Developing High Performance Teams 发展高效能的团队 |
| The Professional Supervisor 职业监督员 |
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| Sales and Marketing 销售和营销 |
| Sales Training 销售培训 |
| Build Relationships for Success in Sales 建立成功的销售关系网 |
| Sales Training 销售培训: |
| Dynamite Sales Presentations 优质销售演讲 |
| Sales Training 销售培训: |
| Overcoming Objections and Nailing the Sale 克服障碍, 获取销售 |
| Sales Training 销售培训: |
| Selling Smarter 灵机销售 |
| Sales 销售 |
| Prospecting for Leads like a Pro 专业勘测技能 |
| Telemarketing 电话销售 |
| Using the Telephone as a Sales Tool 利用电话作为销售工具 |
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| The Professional Trainer's Library 职业培训师总汇 |
| Advanced Facilitation Skills 先进的辅助技术 |
| Advanced Skills for the Practical Trainer 培训师高效的实践技能 |
| Facilitation Skills 辅助技巧: |
| Becoming a Great Trainer 成为优秀的培训师 |
| Train-the-Trainer 培训培训师: |
| The Practical Trainer 实践性培训师 |
| Turning Training into Learning 转培训为学习 |
